Local, responsive, accessible.
Accurate payrolls completed with a personal touch.
No "voice mail jail".

CALL 714-769-3410

Testimonials

"Large companies may be good for large companies. Small companies will love the attention they will get from Big Fish. As a fellow growing business they understand the importance of great customer service, at a fair price. I highly recommend them."

Steve, Controller. Food Service. 600 employees.

"Big Fish treats us like their favorite client, and I only have 2 stores. They are great, and very helpful."

William, Owner. Food Service. 60 employees.

"Thank you for making the adjustments in such short notice. I’ve dealt with amendments before and I know how tricky it can get when it comes to amendments. I REALLY appreciate your helpfulness and attention to detail. You’re awesome."

John, Owner. Commercial Real Estate Investors. 4 employees.

"Hi Justin,
It’s been about a year since we came on board with Big Fish. I just wanted to give you some great feedback about both (J) and (C). They are efficient, very responsive and handle details perfectly. It’s really refreshing to always call one number and get the same folks on your end who are so knowledgeable. That was one of the main reasons why we went with Big Fish in the first place -- you encouraged us to think about your office being local, getting a live person when you phone the office (which we do EVERY time), and getting the same 1 or 2 staff persons to help you each time you call so that there is consistency and a relationship that develops.

As you probably know, I help (here) on a very part-time basis. In my "former" life I was in charge of Operations and Accounting/Payroll departments for big companies. Good staff is absolutely key to having a successful business. I very much appreciate the high level of service from (J) and (C) on the "front" lines -- they are the kind of employees you always want on your team!"

Karen, Co-Owner. Glazing Contractor. 12 employees.

"Thank you so much for helping my client get set up with your payroll service. You definitely made it painless for them and that is what they, and I were looking for. I look forward to continuing our business relationship and will not hesitate referring any of my clients to you."

Sandra, Bookkeeper.

Unemployment Claims Management

Big Fish has partnered with a leading specialized company to manage our clients unemployment claims activity. UC Advantage, Inc. is a local based company (Aliso Viejo, CA) that specializes in managing the highly complex task of unemployment claims management.

State Unemployment Insurance (SUI) is the only controllable tax an employer has. It is a tax driven by claims activity charged against an employer’s account. Simply, the more unemployment claims against a company, the higher the rate.

Do you, or anyone on your staff, have the capability or time to manage how much a claimant is allowed to receive each week? And for how long?

Do you, or anyone on your staff, have the capability or time to monitor if a claimant worked for a previous employer who may have to pay a portion of an unemployment claim?

Management of unemployment claims is imperative to not only help keep your SUI rate to a minimum, but to also ensure that there are no legal mistakes made under oath during the unemployment hearing process. One tiny facet of the intricacies of unemployment law is that testimony under oath in an unemployment hearing can be admissible in other types of litigation. UC Advantage ensures that testimony given at unemployment hearings is relevant only to the claimant’s separation, and that the opposing party is not allowed to search for additional information that can be used against an employer in other matters.

This strange nuance of unemployment law is just one reason why having a professional specialist manage your unemployment claims is a necessity.

Several highlighted features include:

Claims Administration, including hearing representation
A documented 92% win ratio of protest-able unemployment claims
Complete representation at unemployment hearings
Audits of any/all charges against your SUI account
Protesting of invalid charges
Protesting of incorrect rate assignments
Management training
Access to a specialist who can guide you in correct documentation and discipline before a claim is filed
Detailed reporting to help identify trends and opportunities for improvement

Protestable Claim - Win Ration Impact Analysis

Please feel free to call us with any questions you may have, or select the following link to go directly to the UC Advantage site: www.ucadvantage.net