"Thank you for making the adjustments in such short notice. I’ve dealt with amendments before and I know how tricky it can get when it comes to amendments. I REALLY appreciate your helpfulness and attention to detail. You’re awesome."
John, Owner. Commercial Real Estate Investors. 4 employees.
"Large companies may be good for large companies. Small companies will love the attention they will get from Big Fish. As a fellow growing business they understand the importance of great customer service, at a fair price. I highly recommend them."
Steve, Controller. Food Service. 600 employees.
"We love the web product. It is as close as I could imagine to having the control of an in house system, with the flexibility and support of a payroll service. You guys have a winning combination of product and service. Keep up the great work."
Stan, Finance. Consultant. 24 employees.
"Big Fish Payroll treats us like we deserve to be treated. We left ADP because they were expensive, and they charged us for every little thing. Big Fish is doing a great job for us now, and we recommend them whenever we can. I think you will be as happy as we are."
Aaron, CFO. Food Service. 600 employees.
"Hi Justin,
It’s been about a year since we came on board with Big Fish. I just wanted to give you some great feedback about both (J) and (C). They are efficient, very responsive and handle details perfectly. It’s really refreshing to always call one number and get the same folks on your end who are so knowledgeable. That was one of the main reasons why we went with Big Fish in the first place -- you encouraged us to think about your office being local, getting a live person when you phone the office (which we do EVERY time), and getting the same 1 or 2 staff persons to help you each time you call so that there is consistency and a relationship that develops.
As you probably know, I help (here) on a very part-time basis. In my "former" life I was in charge of Operations and Accounting/Payroll departments for big companies. Good staff is absolutely key to having a successful business. I very much appreciate the high level of service from (J) and (C) on the "front" lines -- they are the kind of employees you always want on your team!"
Karen, Co-Owner. Glazing Contractor. 12 employees.
"We left Paychex to get a more feature rich web input product. Big Fish has excellent software. Match that with their fabulous service and they have a winning combination."
Cathi. Payroll Accountant. Theatre. 150 employees
"Thank you so much for helping my client get set up with your payroll service. You definitely made it painless for them and that is what they, and I were looking for. I look forward to continuing our business relationship and will not hesitate referring any of my clients to you."
Sandra, Bookkeeper.
"I am so glad to have found you and your wonderful company, Big Fish. You truly made my job probably 50% easier. Now I can concentrate on other projects and reporting that I never had time for due to all the payroll problems I had to deal with. Love, love, love Big Fish !!!"
Elizabeth, Dir of Finance. Commercial & Industrial Appraiser. 35 employees
"I was using one of the big companies, and I hated calling into a voicemail system, and when I did get someone on the phone they were always rushing me. They treated me like I was a number. Everyone at Big Fish treats me as if they care about me and my business."
Christine. Event Planning. 7 employees.
"I am truly happy to recommend you guys at any time. You really do a great job. Big Fish is the best payroll service I have ever used."
Brad, Owner. Manufacturing. 75 employees
"It seems like I get a call from a payroll company every week. But I would never change from Big Fish. They answer their phones, and they are there for me whenever I make a mistake (and I make lots of them). I recommend Big Fish to anyone who asks."
Carol, Owner. Painting Contractor. 16 employees.
"We used ADP, then switched to Paychex to save money. Then we left Paychex for Big Fish to get better service. We are now paying a fair price, and getting much better service. My store Managers have only nice things to say about Big Fish."
Lee, Owner. Food Service. 300 employees.
"I wanted to jot you a quick note thanking you for your unbelievable quick response to my tip problem. When we noticed that we were under allocated for our tips we knew we had a problem. Thank you to you and your team for helping us get the data we needed to perform the tip allocation calculations. I know all of the W2c’s are a hassle, but I am very happy that you were there for us when we needed you. Good luck, and thank you Mr. Big Fish."
Sherri, Bookkeeper. Restaurant. 65 employees.
"I wanted to let you know that the CD you sent me with all of last years reports, checks stubs, quarterly reports, and W2’s is great. My CPA loved me handing him the CD with everything on it, and when I recently had a Workers Comp audit everything was in one place. The CD made it real easy. Thanks."
Patrick, Owner. Marketing Company. 12 employees.
"Big Fish treats us like their favorite client, and I only have 2 stores. They are great, and very helpful."
William, Owner. Food Service. 60 employees.